Yes, absolutely. You can appeal a rejected car insurance claim by:
- Complaining in writing to your insurer’s Internal Dispute Resolution (IDR) Department
- Complaining to the Australian Financial Complaints Authority (AFCA) but they usually require you to complain to your insurer first
- Going to Court
If your claim is rejected, get in touch with your local Taxcellent Consulting Services team and we can help you appeal.



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